ZenSourcer links to a candidate and says "Candidate Exists" when it finds a match between any of the emails in Greenhouse and any of the emails on the ZenSourcer profile.
If the ZenSourcer candidate and the Greenhouse candidate aren't the same person, it's likely because there's an incorrect email address on ZenSourcer and/or Greenhouse that matched. Please find the email that matches and remove it from ZenSourcer or Greenhouse.
Having issues with seeing candidates in Greenhouse from ZenSourcer extension? Feel free to reach out to the ZenSourcer team by emailing us directly at firstname.lastname@example.org press "Chat with Us" in the ZenSourcer home page.